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Zendesk Review

4.9/5
4.9/5

Price: Starting at $5.00/month

All of our reviews are vetted and we enforce guidelines to ensure accuracy.

Average Ratings

3 reviews

Overall
4.9/5
4.9/5
Ease of Use
4.7/5
4.7/5
Customer Support
5/5
5/5
Features
4.7/5
4.7/5
Value for Money
5/5
5/5

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Product Details​

  • Fully cloud-based CRM and customer support tool
  • "Live chat, messaging and support ticketing in one tool "
  • CRM platform at higher pricing tier
  • "Advanced security and compliance "
  • Dashboards and reporting
  • Award-winning customer support
  • Integrations with Shopify, Mailchimp, Trello and more
  • Price starting at $5/mo (no CRM included at this price)

Zendesk Competitors

About Zendesk

Zendesk is used by some of the biggest and best companies in the world, including Airbnb, Uber and Shopify. While it started as a customer service tool, it has become more of an all-in-one lead management and customer support suite, complete with CRM, email marketing and live chat. Zendesk products work right out of the box, with powerful features and functions to help any business improve their support and sales operations. Zendesk is great across different industries, with healthcare companies, enterprise clients, financial services, retail clients and many others using it.

Ahrefs Reviews

Name: Ruby Goyale
Title: Technical Content Writer
Company: Serverguy
Industry: It
 
Overall
4/5
4.1/5
                                                                           January 28, 2020
Pros

Ahrefs is a great software for checking and building backlinks for a website. It offers great insights on backlink profile of our key competitors, you can check top pages, organic traffic, keyword difficulty, and keyword volume on Ahrefs. It offers great options of checking what keywords you can optimize your website for, for what pages/keywords your competitors are getting most traffic for and so on. This really helps in getting good data and stats to start working on.

Cons

It doesn’t offer any feature to check and optimize for Google Ads and other social media ads. You have to use other tools to get information regarding them.

Value for the money

It is quite expensive and offer 7 day trial period.

Name: Ruby Goyale
Title: Technical Content Writer
Company: Serverguy
Industry: It
 
Overall
4/5
4.1/5
                                                                           January 28, 2020
Pros

Ahrefs is a great software for checking and building backlinks for a website. It offers great insights on backlink profile of our key competitors, you can check top pages, organic traffic, keyword difficulty, and keyword volume on Ahrefs. It offers great options of checking what keywords you can optimize your website for, for what pages/keywords your competitors are getting most traffic for and so on. This really helps in getting good data and stats to start working on.

Cons

It doesn’t offer any feature to check and optimize for Google Ads and other social media ads. You have to use other tools to get information regarding them.

Value for the money

It is quite expensive and offer 7 day trial period.

Name: Ruby Goyale
Title: Technical Content Writer
Company: Serverguy
Industry: It
 
Overall
4/5
4.1/5
                                                                           January 28, 2020
Pros

Ahrefs is a great software for checking and building backlinks for a website. It offers great insights on backlink profile of our key competitors, you can check top pages, organic traffic, keyword difficulty, and keyword volume on Ahrefs. It offers great options of checking what keywords you can optimize your website for, for what pages/keywords your competitors are getting most traffic for and so on. This really helps in getting good data and stats to start working on.

Cons

It doesn’t offer any feature to check and optimize for Google Ads and other social media ads. You have to use other tools to get information regarding them.

Value for the money

It is quite expensive and offer 7 day trial period.

Name: Ruby Goyale
Title: Technical Content Writer
Company: Serverguy
Industry: It
 
Overall
4/5
4.1/5
                                                                           January 28, 2020
Pros

Ahrefs is a great software for checking and building backlinks for a website. It offers great insights on backlink profile of our key competitors, you can check top pages, organic traffic, keyword difficulty, and keyword volume on Ahrefs. It offers great options of checking what keywords you can optimize your website for, for what pages/keywords your competitors are getting most traffic for and so on. This really helps in getting good data and stats to start working on.

Cons

It doesn’t offer any feature to check and optimize for Google Ads and other social media ads. You have to use other tools to get information regarding them.

Value for the money

It is quite expensive and offer 7 day trial period.

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